Gavin Wheeldon, CEO of Purple, discusses the golden opportunity for owners and marketers in the hospitality industry to use insights gained when customers log into their Wi-Fi through a form or social media.
Growing a brand and opening multiple sites is the aim of many restaurant operators, but how do you hold onto the essence of the original as your empire grows? Helene Mills of Pragma gives her top tips.
Darron Bunn, executive chef at the Goodwood Estate in West Sussex - home to events like The Festival of Speed, as well as restaurants, a hotel and private members’ club – gives his top tips for catering for large parties over the festive season.
With the UK benefiting from an uplift in visits from international travellers Joel Brandon-Bravo of Travelzoo discusses why and how hospitality businesses can personalise the experience for international guests to help build loyalty from all markets.