Ask the Experts

Ask the Experts

Our panel of industry experts give their top tips on a range of topics, from marketing to operations and staffing, to help you run a better business. 

For National Apprenticehip Week HIT Training talks through the steps employers can follow to hire an apprentice

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What to consider when hiring an apprentice

By Jill Whittaker

At the start of National Apprenticeship Week 2016 Jill Whittaker, managing director of HIT Training discusses considerations for hospitality businesses when hiring an apprentice. 

How to make a five star hotel family-friendly

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How to make a five star hotel family-friendly

By Mark Anderson

Mark Anderson, deputy general manager of Kensington’s Royal Garden Hotel, discusses the challenges and benefits of being both five-star and family friendly. 

Ensure you account for everything when you value your business, says NFL Mutual's Darren Seward

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How to value your hospitality business correctly

By Darren Seward

Darren Seward, hospitality specialist at commercial insurer, NFU Mutual, discusses the importance of valuing the business assets of a pub, hotel and restaurant correctly. 

What you should know about accepting payments from customers from abroad

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What you should know about accepting payments from customers from abroad

By Gino Ravaioli

Gino Ravaioli, chairman of the DCC Forum, a group of 5 international companies which works in the Dynamic Currency Conversion (DCC) and financial services sector, talks through the options hospitality businesses now have when taking payments from overseas...

Photo; Thinkstock/Monkeybusinessimages

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How to safeguard your hospitality business against flooding

By Sandra Jones

Sandra Jones, a partner at law firm Weightmans, advises owners of restaurants, hotels and pubs on how to protect their businesses from flooding and gives tips on what to do if you have been affected. 

How music can benefit your hospitality business

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How music can benefit your hospitality business

By Nick Chambers

Nick Chambers of PlayNetwork, a provider of entertainment media for businesses, looks at how choosing the right music for your hotel, restaurant or pub, can benefit your business.

How to get your head around SEO

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How to get your head around SEO

By Tom Beasley

Tom Beasley, founder and CEO of Wired Media gives advice to hoteliers looking to take control of the SEO (Search Engine Optimisation) for their websites.

How to dress your hospitality venue for Christmas

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How to dress your hospitality venue for Christmas

By Debbie Lakin

Debbie Lakin, senior designer at commercial interiors company Hunter Patel Creative Group, offers her top tips to making your hotel, restaurant or pub look suitably festive this Christmas.

How to improve dwell time in your restaurant

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How to improve dwell time in your restaurant

By Ashley Sheppard

Ashley Sheppard, commercial director at Call Systems Technology (CST) provides seven top tips on how to increase dwell time in restaurants and help drive loyalty.

Adrian Valeriano, vice president UK of OpenTable

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How to balance hospitality and technology

By Liam Garrahan

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

How hotels can remain compliant following CMA ruling on OTA rate parity

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How hotels can remain compliant following CMA ruling on OTA rate parity

By Charles Livingstone

Following last month's decision by the Competition Markets Authority (CMA) to close its investigations into rate parity agreements between hotels and online travel agents (OTAs), Charles Livingstone, a partner at law firm Brodies LLP, gives his top...

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