Cleaning & Hygiene

Clean linen has significant impact on guest satisfaction, finds survey

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Clean linen has significant impact on guest satisfaction, finds survey

By P&G Professional

Restaurants and hotels boasting spotlessly clean table cloths and bed linen are more likely to receive positive reviews, according to a survey by P&G Professional with 45 per cent of independent operators believing clean linen has a significant impact...

VisitEngland Awards for Excellence finalists revealed

VisitEngland Awards for Excellence finalists revealed

By Liam Garrahan

VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.

How to choose the right toiletries for your hotel

How to choose the right toiletries for your hotel

By Emma Eversham

They may only be a small component within the full guest experience, but as many hotel companies are realising, the choice of amenities put in a hotel’s bathroom can say a lot about a business and can determine how guests will view their stay. 

NRB Top Fifty awards open for nominations

NRB Top Fifty awards open for nominations

By Liam Garrahan

The Northern Restaurant & Bar Top Fifty awards 2016 are now open for nominations, with the ceremony set to take place at the Northern Restaurant & Bar convention in Manchester on 15 March.

Big Hospitality Conversation set for Dundee

Big Hospitality Conversation set for Dundee

By Liam Garrahan

The Big Hospitality Conversation is to take place in Dundee later this month, with over 50 Scottish hospitality and tourism businesses expected to attend.